Concierge medicine
Answer patients in a way that fits your practice.
Use your greeting, availability, and instructions when patients call. ScribeSync can book visits and collect requests, with a handoff to your team when needed.
Book a demoBuild around the way patients reach your team
AI receptionist
Answer using your greeting and service information. Book allowed visits and send requests to the person your practice chooses.
See how it worksAfter-hours and overflow calls
Forward calls after closing or when your staff is busy. Use your on-call instructions when a patient needs a person.
See how it worksClinical notes
Use a clinical note template that fits your encounters. Review the draft, make your changes, and sign when you are ready.
See how it worksUse your own numbers
See the value of answering more patient calls.
Use your call volume to estimate completed visits, staff time, and costs you could avoid.
With these numbers
Estimated monthly value
—collections, time value, and costs avoided
- Incoming calls / month
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- Missed calls / month
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- Additional completed visits / month
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- Additional collections / month
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- Staff time value / month
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- Other costs avoided / month
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- Over 12 months
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Before ScribeSync fees and practice expenses. Time value is not automatically cash savings.
Only count visits you would otherwise lose. Allow for your existing callbacks and appointments that do not take place. All starting numbers are editable examples, not industry benchmarks or measured results.
How we calculate this
Daily calls × workdays = monthly calls. Monthly calls × missed-call rate = missed calls. Missed calls × completed-visit rate = additional completed visits. Collections = completed visits × collected value. Add staff hours saved × hourly staff cost and other costs avoided for the monthly total. Multiply by 12 for the annual estimate.
Annual values assume the same activity for 12 months. Time value is not automatically payroll savings or new revenue. Collections are before practice expenses, product fees, and taxes. They are not profit.
Compare products separately. Adding estimates together can count the same staff time or patient payment twice.
Set up for your office
Define when a caller should reach you directly.
Choose when ScribeSync answers, which visits it can book, and who receives refill requests. Review sample calls and transfers with your staff before launch.
See EHR integrationsQuestions from your team
Do patients need a different number?
You can keep your main number and forward calls for the coverage you need, or discuss porting it. We’ll review the setup with your current phone service.
Can we choose when ScribeSync answers?
Yes. Set up daytime, overflow, or after-hours coverage around your office’s call routing and availability.
Bring a typical day to your demo.
Show us a blank note template, your scheduling rules, or a common call. We’ll walk through it with you using fictional patient details.